Lead / Senior Product Manager, AI Programme

As a Lead/Senior PM, you will oversee a broad portfolio that bridges the gap between foundational AI capabilities and frontline user applications. You are responsible for ensuring that AI interventions are safe, performant, and seamlessly integrated into the daily workflows of public officers. You will lead the "AI Uplift," setting the standards for how the government builds, deploys, and trusts artificial intelligence.

Key Responsibilities

1. Strategic Leadership & AI Vision

• Develop and communicate a multi-year product strategy for a suite of products within AI Programme that aligns with national digital ambitions and agency-specific needs.

• Ensure that modular AI capabilities (e.g. generative AI, agentic workflows) integrate into a cohesive ecosystem rather than fragmented tools.

2. Product Execution & Governance

• Drive the end-to-end product lifecycle for the most complex initiatives within the programme, from initial discovery and "messy" problem-solving to large-scale deployment.

• Balance the "Trust Deficit" in AI by making critical calls on model accuracy, hallucination management, and operational readiness for critical government tasks.

• Prioritize high-value use cases that offer the greatest "uplift" in productivity or service delivery across the whole of government.

3. Agency Engagement & Discovery

• Lead deep-dive discovery sessions with agency heads to identify "operational fragmentation" and visualize how AI can streamline disjointed systems.

• Translate broad operational challenges into concrete technical requirements for engineering teams, ensuring solutions are operationally compliant and "effortless to use."

4. Mentorship & Product Excellence

• Mentor Product Managers, fostering a culture of rapid experimentation, data-driven iteration, and user-centric design.

• Establish "Best-in-Class" AI Product Management frameworks for GovTech, including success metrics focused on time-saved, friction reduction, and accuracy.

What You Will Bring

• Strategic Depth: 10+ years of experience in Product Management, with a proven track record of leading large-scale technology platforms or AI-driven digital transformations.

• Technical Fluency: A strong conceptual understanding of AI/ML (LLMs, Agentic workflows, RAG, and Computer Vision) and the ability to navigate architectural discussions with Lead Engineers.

• Systems Thinking: The ability to see the "big picture"—understanding how a single AI capability can be leveraged across multiple government domains to create a multiplier effect.

• Stakeholder Influence: Exceptional ability to align senior leadership, developers, and non-technical stakeholders around a shared product roadmap.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

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