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Client Training and Support: Assisting clients in understanding and effectively using AI solutions, and providing ongoing support and maintenance as needed.
Responsibilities
Strong hands-on experience of developing production-grade solutions involving:
We are not restricted to the technologies we use to solve client challenges and are looking for people who are able to adapt to a new stack when needed.
Comfortable being client-facing Our business is helping other businesses transform with AI. We cannot do that by looking inwards. Our Technical team is not behind the scenes; it is very much the front of the house. We are proud of our technical expertise in this space, and it is primarily what our clients are buying. We need our technical staff to also be our client ambassadors, which includes:
Adaptable and self-sufficient As a growing, fast-paced organisation, Tomoro offers significant opportunities for rapid growth for everyone in the team. In this stage of the business, we have limited capacity for handholding and need each team member to be able to operate independently and be flexible to work outside of their comfort zone.
Passionate and positive Tomoro exists because we believe we can drive transformative change with AI across entire industries. Everyone in the team needs to share the passion for AI technology and its power for good.
Creative and curious Staying at the forefront of the AI revolution requires everyone in the team to be aware of the latest developments in AI technology and innovating to find new ways to solve some of the hardest unsolved challenges in the industry. Pro-active self-learning and openness to new ideas are essential.
Ethical and responsible Our people are our greatest defense against the risks AI solutions can pose to individuals, organisations, and society. Everyone in our team needs to show awareness of ethical considerations in AI, such as data privacy, bias in AI models, and the societal impact of AI technologies.
Benefits
Annual salary range of $S100,000 - $S220,000
Location
Hybrid working policy. Depending on the client and project requirements, you should remain flexible and willing to travel to client offices up to three days a week.